By the end of this Essentials of Human Resource Management training course, participants will be able to:

• Understand Strategic HRM Approaches (SHRM)
• Describe the Role and Functions of the HR Department
• Show understanding of Employee Resourcing, Recruitment & Reward
• Describe Best Practice in Working with Employees and Assisting with Employee Problems
• Understand Performance Management in a multi-cultural environment
• State the Benefits of HR Planning and HR Ethics

CONTENT:

An Overview of Human Resource Management 

• Introducing Human Resource Management (HRM)
• Human Resource Management vs. Personnel Management
• Main Activities, Responsibilities and Tasks of HRM
• Introducing Strategic HRM
• Specialisms and Systems
• Modern Function Structure
• Qualifications and Professional Study
• Personal Qualities needed for HRM Work

Administration & Performance Management 

• Administration and Business Support
• Monitoring and Reporting
• Absence Management
• Introduction to HR Databases and Computer Systems
• Security and Confidentiality of Employee Records
• Performance Management in a multi-cultural Setting
• Appraisal Systems and 360° Feedback
• Dealing with the Poor Performer

Recruiting, Retaining and Rewarding Employees 

• Social Media and Recruitment
• Choosing Appropriate Selection Techniques
• Assessment and Development Centres
• The Use and Limitations of Aptitude Tests and Psychometrics
• Induction for New Employees
• Retention Strategies
• Pay and Reward, Compensation and Benefits
• Introducing Total Reward Concept

Employee Support and Welfare 

• Identifying and Managing Employee Problems
• Employee Assistance Programmes
• Employee Well-being
• Equality of Opportunity & Employee Diversity
• Dignity-at-work, Bullying & Harassment
• Grievance and Conducting Workplace Investigations
• Introducing Workplace Mediation
• Exit Procedures and Exit Interviews

HR Planning, Learning & HR Ethics 

• Human Resource Planning
• Integrated HR Strategies
• How do Adults Learn?
• Training and Development Interventions
• Learning Styles
• HRM Ethics & Professional Conduct
• Continuing Personal Development (CPD)
• Personal Action Planning

FOR WHOM:

Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.   

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000