Event Details
At the end of the workshop, participants will be equipped to:
- Improve their existing skills
- Understand how to develop their role
- Learn how to write more effective correspondence
- Learn how to give memorable presentations
- Be aware of how to be more proactive
- Understand ways in which they can expand their knowledge of their company and business area
- Learn ways to manage their managers
- Discuss interpersonal intelligence and how it can improve their working practice
- Be aware of how they can take some control over their time and work output
CONTENT
- Building on existing skills
What is your role?
Organizational skills
Planning and prioritizing
- Developing the role
Ways to become more proactive
Take some control over your work load
Discuss how you can expand your knowledge of the business
- The importance and value of communication skills
Why are communication skills so important?
Talk about how to be more assertive in the workplace
Learn to delegate
Learn how to structure reports
- Managing your manager and raising your profile
Image management
Building an effective working relationship with your manager
What is expected of you?
Understand how to be effective in meetings
- Interpersonal intelligence
Understanding people
Expressing yourself with clarity
Asserting your needs
Influencing skills
FOR WHOM:
Senior secretaries, confidential secretaries, Pas’ and Administrative staff who want to develop and enhance their role within their organization
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
This course is available in the following locations:
Nigeria - $3000
Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000