• Develop and implement a sustainable world class maintenance strategy
• Perform a systematic Root Cause Failure Analysis
• Develop an improved understanding of numerous maintenance environment variables, and of the relationships between them
• Understand, audit and optimize your maintenance process
• Understand the use and application of generic problem-solving techniques
• Cascade the principles and benefits of the program to other employees

COURSE CONTENT  

Problem Solving – Basic Principles

• Problem Identification Session
• Terminology of RCFA
• Decision Logic
• Three Knowledge Types
• Maintenance Maturity Indexing
• Six Level Generic Performance Standard
• Continuous Improvement

Sustainable Maintenance Performance Improvement 1

• Introduction to Modern Maintenance Practice
• The SQC Performance Model
• Reverse Risk Analysis
• Maintenance /Operations Objectives and Resource Analysis
• Complexity; Risk; and Variability Models
• The Maintenance Cost Ratio
• Solving of Delegate Problems

Sustainable Maintenance Performance Improvement 2

• Cross Referencing Operational Variables (Group Exercise)
• “Your Maintenance Costs are too High!”
• Sigma Sets: The Absolute Decision Standard
• Data / Knowledge Base
• Accuracy and Availability of Data / Cost relationship
• The Four critical stages of Data Maturity
• Logical Critical Thinking vs. Creative Lateral Divergent Thinking

Root Cause Analysis

• Maintenance Strategy Development and Implementation
• Standard Pitfalls for Maintenance Improvement Initiatives
• Generic Problem-Solving Techniques
• Logical Problem-Solving Techniques
• Creative Problem-Solving Techniques
• Other Problem-Solving Techniques
• A Systematic Root Cause Failure Analysis Methodology

Action Plan Development

• Introduction to TRIZ Methodology
• Review of Most Suitable Techniques
• Development of an “Instant Approach” to Problem Solving
• Application of “Standard Questions”
• Individual Delegate Requirements
• Commercial Programs
• Logistical Requirements for Practical RCFA implementation

FOR WHOM:

Works, Services and Maintenance Personnel

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Nigeria - $5500
Rwanda - $7500
UK - $8500
USA - $8500