It covers developing and writing standard operating procedures that contain quality assurance activities which assure a higher quality work process is built into the way a maintenance job is performed. Participants are taught best-practice quality management techniques and they identify the quality controls and proof – tests to include into work processes that help shutdown/ turnaround and maintenance services people to meet quality compliance requirements.

Content

·    Principles of Quality Control

·    Human Factor Human Error

·    Work Quality Control Methods

·    Review examples of TQM workplace quality controls and compare to company practices

·    Failure Mode Effects Analysis

·    Work quality control activity

·    Develop work quality control improvements and implement them

·    Test work quality control improvements under pressure and refine the process

FOR WHOM:

Works, Services and Maintenance Personnel

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Ghana - $6500
Rwanda - $7500
UK - $8500
USA - $8500