• Analyze your audiences and situations and plan your message
• Create processes to frame your message to specific audiences
• Apply strategies to influence and motivate others throughout the organization
• Understand how communication can impact how much influence you have
• Exhibit a strong sense of self-confidence with your peers, direct reports and managers

CONTENT

• Solving real workplace communication issues
• Recognizing the role of communication in developing influence and improved productivity
• Exhibiting a strong sense of confidence and external image
• Applying strategies to build and use rapport and identification with colleagues
• Targeting your message to the situation
• Planning effective messaging in teams when up/down/across members are present
• Applying message-framing strategies to create a responsive environment
• Practicing how to deliver messages that promote clear and productive communication
• Motivating and influencing throughout the organization
• Evaluating and practicing various motivational and presentation formats

FOR WHOM:

Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:
Nigeria - $3000
Ghana    - $6000
Rwanda - $7000
UK - $8000
USA - $8000