This course will teach you how to develop supportive, constructive and encouraging relationships with coworkers, free from negative drama or conflict. As a result, employees will create a more harmonious office space, be able to work through disagreements, find more team solidarity and ultimately have more job satisfaction.

CONTENT

• Base every relationship on a common purpose.
• Demonstrate actions that build trust and avoid those that erode trust.
• Model the positive relationship behaviors you seek in others.
• Manage, not manipulate, relationships.
• Implement strategies to improve relationships.
• Set boundaries and stand your ground.

FOR WHOM:

Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:
Nigeria - $3000
Ghana    - $6000
Rwanda - $7000
UK - $8000
USA - $8000