By the end of this training course, participants will be able to:

• Demonstrate & understand the key activities of HR to support the achievement of the organisation’s objectives
• Recognise that managing people is a shared activity with Line Managers and HR
• Identify and develop critical skills in crucial areas to ensure the right people in the right place at the right time
• Gain a better understanding of People and HR issues facing organisations today
• Illustrate & deal constructively with any performance/behavioural issues at an early stage and ensure maximum contribution from all employees

CONTENT:

Building an Effective Foundation  

• The case for Effective People Management
• The role of effective Talent Identification and Selection in helping the business achieve its corporate goals
• Creating effective job descriptions, key selection criteria and competencies required to prepare for the process
• Assessment centres and selection techniques to achieve better predictive accuracy
• Evidence based Behavioural Based Interviews and other assessments
• Effective selection and screening methods

 Talent Management

• Talent Management and productivity goals
• Recruiting & Selecting Exceptional Internal and External Talent
• Ensuring effective Orientation and Retention of Talent
• Role of Employee Engagement and Motivation
• Effective Development of Talent
• Succession Planning for sustainability and business continuity

 Learning & Development

• Key role of Learning and Development to the success of the organisation
• Effective Training and Development Solutions
• Alignment of Learning and Development with Career Management
• Building effective Business Curriculums
• Coaching and Mentoring for Managers
• Leadership Development for Sustained success

 Performance Management

• The Performance Management Cycle
• Setting Objectives, KPIs and Performance Standards
• Holding Effective Review Conversations
• Giving and Receiving effective Feedback
• Causes of Poor Performance & Dealing with Poor Performance
• Performance Management and the Disciplinary Process

 Motivation and Recognition

• Understanding Motivation in the organizational context
• Meaningful objectives and alignment to work
• Effective Recognition techniques
• Effective Employee Engagement
• Workshop Learning reviews
• Action planning for Sustainability

FOR WHOM:

Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.   

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000