Event Details
By the end of the program, participants will be able to:
· Explain performance management – definitions, aims and developments.
· Develop tangible and intangible measures of performance.
· Establish business based objectives
· Explain the performance management cycle and how to manage it.
· Complete the performance management cycle including end of year reviews, using competencies and the various rewards programs.
CONTENT
Performance Management – Introduction and Definitions
Establishing Effective Objectives
Managing Performance
Key Performance Indicators (KPIs) and Units of Measure
Planning Performance Appraisals
Measuring Performance – Scoring Systems
Performance Motivators
The Importance of Coaching
Conducting Effective Performance Appraisals
Other Dimensions in Performance Management
FOR WHOM:
Human Resource Managers/Officers, Supervisors, Admin and Personnel Managers, Senior Managers, Team Leaders, Directors, Heads of depts and others who perform related functions in the Public and Private sectors.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
This course is available in the following locations:
Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000