By the end of this course delegates will have the skills to:

• Design a training programme for live online delivery
• Organise the logistics of a training course using online tools such as Zoom.com
• Deliver effective live remote training to desired objectives
• Learn how to engage delegates throughout irrespective of the length of the training course
• Evaluate the effectiveness of the training
• Learn how to control a training session and cope with challenging behaviour
• Methods for effectively assessing the competence of the delegates in line with the course objectives

CONTENT

Module One: Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Objectives
• Getting off on the Right Foot
• Greeting Participants
• Prepared
• Using Icebreakers

Module Two: Understanding Training and Facilitation

• What is Training?
• What is Facilitation?
• Identifying Appropriate Situations for Each

Module Three: Gathering Materials

• Identifying Participants" Needs
• Reviewing the Materials
• Identifying and Resolving Gaps

Module Four: Creating a Lesson Plan

• Planning for the Basics

Module Five:

• Choosing Activities
• Types of Activities

Module Six: Delivery Tips and Tricks

• Using Visual Aids
• Creating Supporting Materials

Module Seven:

• Keeping it Interactive
• Encouraging Discussion
• Using Group Work

Module Eight: Dealing with Difficult Participants

• The Ground Rules
• Challenges and Solutions
• Handling Interruptions
• Action Plans and Evaluations

Module Nine: Getting Started with Zoom

• The interface
• Setting up and joining meetings
• Aligning with the camera
• Do’s and Don’ts of live online presentations

Module Ten: Zoom Host Toolbar & Settings

• Using audio and video in your sessions
• Sharing presentations
• Managing & controlling participants activities
• Using the chat section for interactive training
• Recording your sessions
• Using the Whiteboard
• Ending a training session

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000