By the end of the program, participants will be able to list the main cycles in Human Resources and the performance management, appraisal rating system with Strategic HR Management.

CONTENT:

*The Main Cycles in Human Resources (HR) Management

· HR Strategy Cycle

· Recruitment and Selection Cycle

· Training and Development Cycle

· Performance Management Cycle

· Compensation and Benefits Cycle

*Strategic HR Management

· Situation Analysis

· HR Visions and Missions

· HR Strategic Goals

· Critical Success Factors in HR

· Key Result Areas and Key Performance Indicators

· Core Competencies and Core Values

*Measuring Human Resources

· Measuring HR Strategies: The Main KPIs

· Human Resources versus Human Capital

· Return on Human Capital (ROHC) and Cost of Labor (COL)

· Human Value Added (HVA) and Profit Per Employee (PPE)

· Employee Morale and Employee Satisfaction Indexes

· HR Scorecards and Dashboards

. The Balanced Scorecard

*Employee Turnover

· Analyzing Turnover: Interpreting the Data

· Healthy versus Unhealthy Turnover

· Turnover Index

*Managing Employee Performance

· Tangible versus Intangible Appraisal Systems

· Samples of Best (and Not So) Practices

· Behavioral Rating

· Management by Objectives (MBO) Systems

· Competency-Based Appraisals

· Keys to Success and Failures of Performance Management Systems

FOR WHOM:

Human Resource Managers/Officers, Supervisors, Admin and Personnel Managers, Directors, Senior Managers, Heads of departments and others who perform related functions in the Public and Private sectors.  

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Ghana- $6000
Rwanda - $7000
UK - $8000
USA - $8000