The Middle Management Development workshop is designed for mid-level managers in order to equip them with knowledge and skills in managing day-to-day operations, addressing problems, systems and process improvements, championing innovation and most importantly, developing others and facilitating change. 

CONTENT

Moving from Management to Leadership

• The Difference between Management and Leadership
• Appreciating the Five Essential Leadership Approaches
• Displaying Transformational Leadership Behaviours
• 21^st Century Leadership Requirements
• Leadership and Emotional Intelligence (EI)
• Leadership and Organisational Political Skills

Understanding Yourself, Others & Organisational Cultures

• Determining Your Own and Other’s Personality Preferences
• Using Personality Insights to Powerfully Influence Others
• The Origin of Our Personal Attitudes and Resulting Behaviour
• Understanding the Nature and Types of Organisational Culture
• Signs of a Healthy Organisational Culture
• Maintaining a Supportive Organisational Culture

Developing and Leading Your Team

• Understanding Team Roles and Playing to Your Staffs’ Strengths
• Team Formation Stages and Team Dynamics
• Displaying the Relevant Team Leadership Style For Your Staff
• Motivation Techniques for Greater Commitment and Performance
• Knowledge Workers and the Psychological Contract
• Providing Effective Feedback and Criticism

Managing and Motivating Your Staff

• Delegating Effectively
• Setting Goals, SMART Objectives and Personal Outcomes
• Running Performance Appraisals that Really Work
• Coaching, Mentoring and On-the-Job Training
• Praising Effectively by Acknowledging and Celebrating Achievements
• Managing Upwards and Saying ‘No’ Skillfully

Managing Change and Yourself Successfully

• Understanding the Impact of Change On Your Staff
• The Traditional Management of Change in Organisations
• Managing Change More Effectively Using Insights From Neuro-science
• Proactively Managing Your Career
• Displaying Executive Presence, Gravitas and Confidence
• Developing and Implementing a Personal Action Plan

FOR WHOM:

Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000