• Develop the competencies required of a virtual leader
• Understand the unique stages of team building for virtual teams
• Describe and manage the issues that affect communication
• Understand the conflicts in a virtual team
• Understand both domestic and global cultural issues

COURSE OUTLINE

The Challenge of Managing Remotely

• What is a virtual team?
• Myths and Reality in Leading Virtually
• Critical Success Factors
• Encourage and Embrace Diversity
• Overcoming the Culture Iceberg
• Identify the Right Remote Virtual Tools

Leading a Virtual Team 

• Developing Virtual Leadership Competencies
• Increase Awareness of Your Personality Style and its Impact on Virtual Leadership
• Effective Leadership Styles
• Emotional Intelligence
• Assess the Strengths and Weaknesses of the Team Members 
• Recognize the Differences between the Stages of Building Virtual Teams

Helping Your Team Succeed

• Set Roles & Responsibilities with Remote Workers
• Developing Team Norms & Expectations Early and Clearly
• Delegation & Empowerment
• Create and Sustain Trust among Virtual Team Members
• Strengthen Team Networks for Improved Performance
• Increase Engagement in a Virtual Team

Communicating Effectively with Your Team

• Master Online Communication Skills
• Disseminating Information
• Managing Virtual Team Meetings
• Recognize How Different Technologies Support Virtual Work
• Manage Conflict among Team Members
• Understand Fundamental Cultural Differences in Communicating

Managing Performance

• Measuring Team Performance
• Managing Individual Performance
• Recognize the Specific Issues and Problems and Find Solutions to Them
• Effectively Use Tools and Techniques to Support Team Members
• Individual Action Plans

FOR WHOM:

HR Managers, Admins, Managers, Project Managers, Supervisors and others

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Nigeria - $5000
Rwanda - $7000
UK - $8000
USA - $8000