How does one not just cope but turn the challenge into an opportunity? And, how do you facilitate the changes that will allow you to make a smooth landing as you descend to the "New Normal".

By the end of this online training course, you will be able to:

• Redefine your role in a VUCA (Volatile, Uncertainty, Complexity and Ambiguity) environment
• Case study. Sir Ernest Shackleton and the story of the Endurance
• Have a new approach to communications: the importance of the why
• Understand the impact of leadership on the psychological and physical health of your team
• Supercharge your emotional intelligence to help the most vulnerable team members
• Learn strategies to hold your physically remote team together
• Knowledgeable on how to communicate blending messages of realism with optimism

COURSE OUTLINE

• Envisaging the “new normal”
• Leadership re-imagined
• The impact of your actions on the psychological and physical well-being of your team
• A case study of almost unequalled leadership during a crisis
• Lessons learned
• Strategies to become more resilient and the tale of the Which Tree
• Personal coping strategies: Dealing with your own sense of foreboding
• Helping your team deal with a crisis while still maintaining essential services
• Learning how to pivot with the backing of your team
• Sending the right message. Knowing when to involve and to command
• Communicating the message: Blending reality with optimism
• The importance of authenticity
• Keeping one eye on the present and the other on the immediate future
• Communicating during a crisis: frequency, content and tone

FOR WHOM:

All managers needing new tools and strategies to cope with the current COVID-19 crisis and beyond.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Nigeria - $5000
Rwanda - $7000
UK - $8000
USA - $8000