• Develop an awareness of a wide range of persuasive styles.
• Recognize different types of organizational power, and how and when to use each.
• Learn the distinction between persuasion and negotiation, and when to use each.
• Participants utilize a personal case application.
• Learn how to analyze the type of person you’re dealing with, and how to customize your communication for maximum effect.
• Participants receive their own personal videotape analysis of persuasive communication.
• Participants are given an individual assessment of their social style.

CONTENT

• The Full Range of Persuasion Tactics
• Persuasion vs. Negotiation
• Six Tools of Social Influence
• Bosses, Peers, and Subordinates: A Behavioral Styles Assessment
• Four Ways to Change Minds
• Persuasion vs. Motivation
• Persuading One on One, Small Groups, and Large Organizations

FOR WHOM:

Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:
Nigeria - $3000
Ghana    - $6000
Rwanda - $7000
UK - $8000
USA - $8000