This newly designed three day course is tailored specifically for Legal Counsel keen to meet the demands of business leaders who want their lawyers to deliver increasingly client-focused levels of service and continue their evolution as true partners in the business.

Participants will learn about:

• What motivates you and others
• Recognising your own biases
• Optimising overall performance by developing clear and effective communication skills
• Manoeuvring office politics
• Developing more personal influence
• Building your confidence and ability to work with other people

CONTENT

Understanding and Developing Emotional Intelligence

• Become self-aware about your strengths and weaknesses
• Manage yourself according to the needs of your organisation
• Be socially aware about other people, and the politics of your organisation
• Build healthy relationship management among colleagues

Communication Skills

• Communicating clearly and effectively
• Choosing the right communication method
• Active listening
• Non-verbal communication
• Accept and provide feedback in a constructive and considerate way

Collaboration

• Recognising team dynamics
• Understanding and adapting to workplace culture and practices
• Across generations
• Overcoming challenges

Problem-solving

• Problem-solving styles
• Constructive controversy
• Problem solving models
• Proactive crisis management

Influencing and Persuading

• How to explain complex legal concepts to non-legal colleagues
• Building your own personal presence, credibility and gravitas
• The psychology of persuasion; 6 principles to consider

Assertiveness

• How to speak up and get people to listen
• Get your point of view across confidently, without upsetting others or yourself
• Learn to say NO when you need to

Constructive Conflict Management

• Common sources of conflict
• Options for managing conflict
• How to have difficult conversations
• Strategies for handling unreasonable and difficult colleagues
• Forging alliances

Building Resilience

• Lawyer negativity and burnout
• Recognise what triggers your “buttons”
• Rest, recovery and recharge
• Envision choices and adjust perspective; but know when to quit
• Stress busters

FOR WHOM:

In-house Lawyers, Human Resource Managers, Legal Officers and others who perform related functions.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:

1ST BATCH:       2nd – 5th June, 2020

2ND BATCH:      2nd – 5th February, 2021

THE COURSE FEE WILL COVER YOUR:

Tea/Coffee with snacks for breakfast, Lunch, Flash Drive & Training materials, Executive bag and writing materials, Group Photographs and Certificate.