The management of the accounts receivables (debtors) of an organization is essentially just one aspect of the management of the cash flow of that organization. Since organizations cannot survive without adequate cash flows, it follows that the management of accounts receivable is a vital aspect of cash flow management.

Content:

Accounts Receivable

. Working capital and cash management

. Cash management and the bank facility (line of credit)

. Understanding “the cost of credit”

. Accounts receivable and effective customers service

Customers and Trading Terms

. Terms of trading

. Customer credit evaluation

. Trend analysis

Developing effective strategies to maximize cash collection

Customer sensitive collection strategies

Collection techniques and letter cycle

Collection Tools and Techniques

. Eliminating barriers to payment

. Good practice in billing management

. Negotiation skills for successful collections

Managing the Receivables Ledger

. Developing effective internal relationships to maximize performance

. Setting targets and tracking performance

. Latest developments in accounts receivable

FOR WHOM:

Accounts Receivable (AR) Managers, AR Staff, AR and Revenue Accountants, Billing and Collection Officers, AR Specialists and Professional accounting and finance staff who interact with Accounts Receivable Operators.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:

Nigeria - $6000
Rwanda - $7000
UK - $8000
USA - $8000