By the end of this training seminar, participants will be able to:

• Understand the Fundamental Skills of Sales
• Develop strategic sales plan to lead sales team to implement strategies
• Deliver customer-focused sales presentations
• Provide clear insights and identify gaps in the market
• Equip practitioners with the up- to- date tools for success.

CONTENT

Overview

• Fundamentals of Sales
• Stages and Styles of Selling
• Planning and Preparing for Negotiation
• Implementing Price Increases

Professional Development for Continuous Improvement

• Practical Exercise: Developing Your Action Plan
• Your Attitude makes a Difference
• Setting SMART objectives
• Practical Exercise: Setting Personal Development and Business Goals

Creating a Customer-Focused Sales Team

• Delivering on the Customer Expectations
• Selling with Influence
• How Customer Service can increase Sales
• Dealing with Customer Objections in a Professional Manner
• Action Planning for Continuous Improvement

Sales Prospecting and Business Development

• Identifying the Best Sales Opportunities
• Gaining Access to Decision-makers
• Questioning and Qualifying
• Responding to Objections from New Customers

FOR WHOM:            Sales Representatives, Admin Managers/Officers, Marketers, Supervisors, Team Leaders in various segments of the organization in both the Public and Private Sectors.   

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.