Call Now+234 803 304 5484, +234 906 000 2299

Send Message[email protected]

Start Date: 13 Jan, 2025

End Date: 17 Jan, 2025

WiFiFree WiFi available

$3,000

Event Details

At the end of this training, participants will

  • Learn the concepts of professionalism and 'relationship' in social work and the role of self-monitoring and reflection.
  • Learn about, critically discuss and practise a range of communication and interpersonal skills.
  • The commencement of effective contacts with service users and colleagues;
  • Active listening and attending skills;
  • The role of non-verbal communication; empathy; effective use of questions; paraphrasing and summarising;
  • Challenging constructively and managing conflict; the use of electronic and telephone communication; and working with people with special communication needs.

 

CONTENT

  • Identifying your personal communications style
  • Exploring different communication platforms
  • Exploring your approach to communication
  • Applying your communication style in the workplace
  • Managing challenging conversations with positive outcomes
  • Demonstrating your communication skills
  • Critically examine and evaluate the theoretical and underpinning interpersonal communication skills in social work.
  • Understand different communication platforms.
  • Communication style in the workplace
  • Managing challenging conversations with positive outcomes

 

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

 

 

This course is available in the following locations:
Ghana - $6000
Rwanda - $7000
UK - $8000
USA - $8000

Venue

200, Murtala Muhammed Way (2nd & 3rd Floors), Adekunle Bus Stop, Yaba, Lagos

Other Dates

Start Date End Date
19 May, 2025 23 May, 2025
Start Date End Date
13 Jan, 2025 17 Jan, 2025