OBJECTIVES

This training course will aid the HR personnel to implement effective systems and strategies that optimize employee performance and contribute to the overall success of the organization. These projects are designed to enhance the performance management process, align individual and team goals with organizational objectives, and foster a culture of continuous improvement and development.

At the end of this training course, you will learn to:

• Understand and implement the key elements to design a strategic organizational and departmental objective.
• Setting goals that drive high performance and achieve culture.
• Realize the benefits of utilizing and effective goal setting tools and linking it practically performance measurement system.
• Deploy a successful methodology for developing and implementing goal metrics.
• Evaluate and select success factors and performance measures/KRIs/KPIs

COURSE CONTENT

Introduction to Performance Management

• Understanding the importance of performance management in organizations.
• Defining performance management and its objectives.
• Exploring the link between performance management and organizational success.

Performance Management Process

• Overview of the performance management cycle.
• Setting clear performance goals and expectations.
• Establishing performance standards and measures.
• Conducting performance appraisals and evaluations.

Performance Feedback and Communication

• Providing constructive feedback to employees.
• Developing effective communication skills for performance discussions.
• Handling difficult conversations related to performance.

Performance Improvement Plans (PIPs)

• Identifying performance gaps and areas for improvement.
• Creating and implementing performance improvement plans.
• Monitoring and supporting employees during the performance improvement process.

Performance Metrics and Measurement

• Understanding key performance indicators (KPIs) and metrics.
• Designing performance measurement systems.
• Using data and analytics to assess performance trends and patterns.

Performance Recognition and Rewards

• Exploring different types of recognition and rewards systems.
• Linking performance to compensation and incentives.
• Implementing recognition and rewards programs effectively.

Legal and Ethical Considerations

• Understanding legal and ethical aspects of performance management.
• Ensuring fairness, objectivity, and compliance in the process.
• Handling performance-related issues in a legally compliant manner.

Performance Management Tools and Software

• Introduction to performance management software and technology.
• Using tools for performance goal setting, tracking, and reporting.
• Integrating performance management systems with other HR processes.

Performance Management and Employee Development

• Aligning performance management with employee development plans.
• Identifying training and development needs based on performance evaluations.
• Using performance data to support career growth and succession planning.

Performance Management in a Remote or Hybrid Work Environment

• Adapting performance management practices for remote or dispersed teams.
• Addressing challenges and opportunities in remote performance management.

Performance Management Best Practices

• Learning from successful performance management case studies.
• Implementing best practices for continuous improvement.

This course is available in the following locations:
Nigeria - $5000
Ghana    - $6000
Rwanda - $7000
UK - $8000
USA - $8000